We believe that everyone should have the power to create and share ideas and information instantly, without barriers. In order to protect the experience and safety of people who use Luubang, there are some limitations on the type of content and behavior that we allow. All users must adhere to the policies set forth in the Luubang Rules. Failure to do so may result in the temporary locking and/or permanent suspension of account(s).
Please note that we may need to change these rules from time to time and reserve the right to do so. The most current version will always be available at http://www.Luubang.com/my/Luubang-rules.
Content Boundaries and Use of Luubang
In order to provide the Luubang service and the ability to communicate and stay connected with others, there are some limitations on the type of content that can be published with Luubang.
Trademark: We reserve the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark on those usernames. Accounts using business names and/or logos to mislead others may be permanently suspended.
Copyright: We will respond to clear and complete notices of alleged copyright infringement. Our copyright procedures are set forth in the Terms of Service.
Graphic content: You may not use pornographic or excessively violent media in your profile image or header image. Luubang may allow some forms of graphic content in Posts marked as sensitive media. When content crosses the line into gratuitous images of death, Luubang may ask that you remove the content out of respect for the deceased.
Unlawful use: You may not use our service for any unlawful purposes or in furtherance of illegal activities. International users agree to comply with all local laws regarding online conduct and acceptable content.
Misuse of Luubang badges: You may not use badges, such as but not limited to the “promoted” or “verified” Luubang badge, unless provided by Luubang. Accounts using these badges as part of profile photos, header photos, or in a way that falsely implies affiliation with Luubang, may be suspended.
Abusive Behavior
We believe in freedom of expression and in speaking truth to power, but that means little as an underlying philosophy if voices are silenced because people are afraid to speak up. In order to ensure that people feel safe expressing diverse opinions and beliefs, we do not tolerate behavior that crosses the line into abuse, including behavior that harasses, intimidates, or uses fear to silence another user’s voice.
Any accounts and related accounts engaging in the activities specified below may be temporarily locked and/or subject to permanent suspension.
Violent threats (direct or indirect): You may not make threats of violence or promote violence, including threatening or promoting terrorism.
Harassment: You may not incite or engage in the targeted abuse or harassment of others. Some of the factors that we may consider when evaluating abusive behavior include:
if a primary purpose of the reported account is to harass or send abusive messages to others;
if the reported behavior is one-sided or includes threats;
if the reported account is inciting others to harass another account; and
if the reported account is sending harassing messages to an account from multiple accounts.
Hateful conduct: You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease. We also do not allow accounts whose primary purpose is inciting harm towards others on the basis of these categories.
Multiple account abuse: Creating multiple accounts with overlapping uses or in order to evade the temporary or permanent suspension of a separate account is not allowed.
Private information: You may not publish or post other people's private and confidential information, such as credit card numbers, street address, or Social Security/National Identity numbers, without their express authorization and permission. In addition, you may not post intimate photos or videos that were taken or distributed without the subject's consent. Read more about our private information policy here.
Impersonation: You may not impersonate others through the Luubang service in a manner that is intended to or does mislead, confuse, or deceive others.
Self-harm: You may encounter someone considering suicide or self harm on Luubang. When we receive reports that a person is threatening suicide or self harm, we may take a number of steps to assist them, such as reaching out to that person expressing our concern and the concern of other users on Luubang or providing resources such as contact information for our mental health partners.
Spam
We strive to protect people on Luubang from technical abuse and spam. Any accounts engaging in the activities specified below may be temporarily locked or subject to permanent suspension.
Username squatting: You may not engage in username squatting. Accounts that are inactive for more than six months may also be removed without further notice. Some of the factors we take into consideration when determining what conduct is considered to be username squatting are:
the number of accounts created;
creating accounts for the purpose of preventing others from using those account names;
creating accounts for the purpose of selling those accounts; and
using feeds of third-party content to update and maintain accounts under the names of those third parties.
Invitation spam: You may not use Luubang.com's address book contact import to send repeat, mass invitations.
Selling usernames: You may not buy or sell Luubang usernames.
Malware/Phishing: You may not publish or link to malicious content intended to damage or disrupt another person’s browser or computer or to compromise a person’s privacy.
Spam: You may not use the Luubang service for the purpose of spamming anyone. What constitutes “spamming” will evolve as we respond to new tricks and tactics by spammers. Some of the factors that we take into account when determining what conduct is considered to be spamming are:
if you have followed and/or unfollowed large amounts of accounts in a short time period, particularly by automated means (aggressive following or follower churn);
if you repeatedly follow and unfollow people, whether to build followers or to garner more attention for your profile;
if your updates consist mainly of links, and not personal updates;
if a large number of people are blocking you;
if a large number of spam complaints have been filed against you;
if you post duplicate content over multiple accounts or multiple duplicate updates on one account;
if you post multiple unrelated updates to a topic using #, trending or popular topic, or promoted trend;
if you send large numbers of duplicate replies or mentions;
if you send large numbers of unsolicited replies or mentions;
if you add a large number of unrelated users to lists;
if you repeatedly create false or misleading content;
if you are randomly or aggressively following, liking, or sharing Posts;
if you repeatedly post other people’s account information as your own (bio, Posts, URL, etc.);
if you post misleading links (e.g. affiliate links, links to malware/clickjacking pages, etc.);
if you are creating misleading accounts or account interactions;
if you are selling or purchasing account interactions (such as selling or purchasing followers, shares, likes, etc.); and
if you are using or promoting third-party services or apps that claim to get you more followers (such as follower trains, sites promising "more followers fast", or any other site that offers to automatically add followers to your account).
Accounts created to replace suspended accounts will be permanently suspended.
Accounts under investigation may be removed from search for quality. Luubang reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you violate these Rules or the Terms of Service.
Hateful conduct policy
Freedom of expression means little if voices are silenced because people are afraid to speak up. We do not tolerate behavior that harasses, intimidates, or uses fear to silence another person’s voice. If you see something on Luubang that violates these rules, please report it to us at
How our policy works
As explained in the Luubang Rules,
Hateful conduct: You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or disease. We also do not allow accounts whose primary purpose is inciting harm towards others on the basis of these categories.
Examples of what we do not tolerate includes, but is not limited to behavior that harasses individuals or groups of people with:
violent threats;
wishes for the physical harm, death, or disease of individuals or groups;
references to mass murder, violent events, or specific means of violence in which/with which such groups have been the primary targets or victims;
behavior that incites fear about a protected group;
repeated and/or or non-consensual slurs, epithets, racist and sexist tropes, or other content that degrades someone.
How our enforcement works
Context matters.
Some Posts may seem to be abusive when viewed in isolation, but may not be when viewed in the context of a larger conversation. While we accept reports of violations from anyone, sometimes we also need to hear directly from the target to ensure that we have proper context.
The number of reports we receive does not impact whether or not something will be removed. However, it may help us prioritize the order in which it gets reviewed.
We focus on behavior.
We enforce policies when someone reports behavior that is abusive and targets an entire protected group and/or individuals who may be members.
This targeting can happen in any manner (for example, @mentions, tagging a photo, and more).
We have a range of enforcement options.
The consequences for violating our rules vary depending on the severity of the violation and the person’s previous record of violations. For example, we may ask someone to remove the offending Post before they can Post again. For other cases, we may suspend an account.